FAQs

What is Lucy’s Wine?

Lucy's Wine is an online store for natural & organic wine, providing different boxes to choose from monthly.

We’ll also soon be offering mobile tastings. 

Who is behind Lucy’s Wine?

Lucy’s Wine was founded by Lucy Dix Dalwadi, like many of us she appreciates a great glass of wine. Her favourite? A good Valpolicella. Although she would never describe herself as a sommelier, over the years she has learned a thing or two about what makes a good wine, how you might describe it and what it could pair well with. After leaving work in the fashion industry and deciding to go it alone she took this passion, a love affair that started on her eighteenth birthday and she created Lucy’s Wine. She runs Lucy’s Wine from Buckinghamshire, where she lives with her husband and her rescue dog Ralph, you may spot him on our Instagram from time to time.

When did Lucy’s Wine start?

Lucy wine launched in February 2021.

How do you select the wines you offer?

Every wine we offer has been tested in house by Lucy and her team of dedicated tasters (eager friends and family). We choose each wine based on how it is grown and if we’d drink it ourselves.

Are your wines vegan?

Many of our wines are vegan, this will be noted in the product description. If you need help finding which of our boxes are suitable for vegans just email us at lucy@lucys-wine.com

Where do you deliver to? 

We deliver to the UK, at the moment we don’t ship outside of the UK.

Can I track my order?

Yes, once your order is shipped you’ll receive an email from us and the shipping courier will be in touch when your order is due to be delivered.

I’m not sure what box to order, can you help?

Of course -- contact us on the on-site chat or email us at lucy@lucys-wine.com and we can help you choose the right box for you.

What forms of payment do you accept? 

Lucy’s Wine offers express checkout options, including Google Pay and Apple Pay. We also offer secure payments via credit and debit cards.